Privacy Policy
Last Updated: June 2, 2026. This Privacy Policy describes how Exam City ("we", "our", or "us") collects, uses, and safeguards your information when you register, log in, or interact with our learning management and testing platform.
01.Information We Collect
We collect personal information that you voluntarily provide to us when registering on the platform, signing up for full-access academic prep material, or requesting AI-powered tutor services:
- Account registration credentials (Full Name, Password, and approved Email formats).
- Performance trackers (records of custom mock examinations, selected quiz types, and total count).
- Academic inputs and questions dispatched to our AI smart tutoring workspace.
- Diagnostic error reports, browser details, and localized system logs.
02.How We Use Your Information
The operations performed with your processed dataset are strictly focused on maintaining and enhancing educational services:
Authentic Practice Grading
Analyzing user question patterns allows us to score results correctly, calculate instant percentage weights, and format precise performance reviews.
Tutoring Recommendations and Categorization
When you consult our smart tutor modules, we pass non-identifying math and science datasets to secure backend models in order to deliver fractions, subscript solutions, and formulas.
Administrative Synchronization
User activity metadata, feedback issues, and past rating histories are synchronized securely via administrative interfaces to enable consistent technical support.
03.Cookies and Local Session Persistence
To guarantee smooth exam progress and avoid data loss in the middle of active assessments, we preserve necessary diagnostic parameters using standard Web Storage APIs (such as local and session storage variables). No tracking pixels, third-party advertising cookie bundles, or non-educational tracking services are utilized by Exam City.
04.Data Security Protocols
We are committed to securing your database footprint. All authentic user registrations, grading frameworks, and AI interaction transcripts are stored within encrypted Firebase Cloud infrastructure. Access to these resources requires specialized secure keys, keeping external actors from accessing your record.
05.User Rights & Subject Requests
You maintain direct sovereignty over your personal account. In compliance with active web safety mandates, you holding the right to review your registered profiles, inspect graded results, or request complete removal of your personal exam profiles from our systems. For data inquiries, reach out through the official support options provided in the administrative module.